Sapphire Guarantee.

1
Our History

With more than 20 years of experience we can deliver the best services.

2
What We Do

With more than 20 years of experience we can deliver the best services.

3
Contact Us

With more than 20 years of experience we can deliver the best services.

We are Certified Pool Operators

Certified Pool Operator (CPO) certification is a mark of expertise and professionalism in the field of pool maintenance and operation. A CPO undergoes comprehensive training in all aspects of pool operations, including water chemistry, filtration, circulation, and maintenance.
You can rest assured, because true professionals will be servicing your Pool.

Quotes is less than 15 minutes

We provide detailed quotes in less than 15 minutes, for free. With out systems and automation we are able to give you a tailored quote of your pool with satellite view.

Background Checked and Drug Tested Employees

At Sapphire Pool Service, we prioritize your safety and peace of mind. That's why every member of our expert team undergoes rigorous background checks and drug testing before joining our company. We believe in going above and beyond to ensure that only the most trustworthy and reliable individuals are entrusted with caring for your pool.

We are Insured

Having General Liability Insurance is a crucial aspect of our commitment to your peace of mind and satisfaction. With this insurance in place, both our business and our customers are protected from unexpected accidents or damages during our pool cleaning services. It showcases our professionalism, trustworthiness, and dedication to providing a safe and reliable experience for every customer.

No Long Term Contracts

We earn your loyalty through the quality of our service, not through restrictive contracts. That's why we never require our customers to sign long-term agreements. We're confident in the excellence of our service, and we want you to feel the same confidence. Our flexible contract options allow you to cancel anytime without hassle or penalties.

Our Promise To Deliver Unparalleled Service

Sapphire Guarantee is more than just words on a page – it's a commitment to upholding the highest standards of professionalism, reliability, and quality in every aspect of our service. Discover why Sapphire Pool Service is the trusted choice for exceptional pool cleaning services in Coral Gables.

Sapphire Guarantee FAQ's

What is the Sapphire Guarantee?

The "Sapphire Guarantee" represents a set of standards we follow to ensure exceptional pool service. These standards include:
1. As Certified Pool Operators (CPO), we bring expertise and proficiency to every aspect of pool maintenance, honed through rigorous training and comprehensive study.
2. Additionally, our comprehensive General Liability Insurance provides peace of mind, protecting both our business and our customers from unexpected accidents or damages.
3. Every member of our team undergoes rigorous background checks and drug testing, guaranteeing trustworthy and reliable service.
4. We provide detailed quotes in less than 15 minutes, for free. With our systems and automation we are able to give you a tailored quote for your pool with satellite view.
5. And unlike other companies, we don't require long-term contracts; we earn your loyalty through the quality of our service.

How does Sapphire Pool Service ensure the quality of its pool cleaning services?

We ensure the quality of our pool cleaning services through several key measures:
1. Our team consists of CPO-certified professionals who have undergone rigorous training and possess the expertise to maintain pools to the highest standards.
2. Thorough Training: We provide comprehensive training to all our employees, ensuring they are equipped with the knowledge and skills necessary to perform pool cleaning and maintenance tasks effectively.
3. Systematic Approach: We follow a meticulous system for each service visit, from the moment we enter your property to the moment we leave. Our checklist-driven approach ensures that every step, from closing gates to measuring chemical levels, is completed with precision and attention to detail.
4. Regular Supervision: Our supervisors regularly inspect and oversee the work of our pool cleaning teams to ensure that tasks are completed to the highest standards.
5. Quality Assurance Checks: We conduct regular quality assurance checks to assess the cleanliness and condition of each pool we service, addressing any issues promptly to maintain optimal water quality and safety.
6. Customer Feedback: We value feedback from our customers and use it to continually improve our services. We actively seek input and address any concerns to ensure customer satisfaction.

What is CPO certification, and why is it important for pool cleaners?

The CPO certification program, issued by the Pool & Hot Tub Alliance, is recognized worldwide for its rigorous education and training in pool safety and maintenance. Our CPO-certified professionals undergo extensive instruction covering pool and spa chemistry, testing, treatment, filtration, maintenance, and government requirements, equipping them with the knowledge and skills necessary to uphold the highest standards of pool care.

Can I cancel my service with Sapphire Pool Service at any time?

Absolutely! We prioritize flexibility and transparency in our service agreements. We understand that circumstances can change, which is why we never require our customers to sign long-term restrictive contracts. If, for any reason, you need to cancel your service with us, you can do so at any time, hassle-free. We believe in earning your loyalty through the quality of our service, not through binding contracts.

How does Sapphire Pool Service handle customer complaints or concerns?

At Sapphire Pool Service, customer satisfaction is our top priority, and we take all complaints and concerns seriously. If you have any issues with our service or have specific requests, we encourage you to call us. Our team is highly responsive and trained to address any concerns promptly and professionally.

How quickly can I get a quote from Sapphire Pool Service?

We aim to provide quotes promptly, with most quotes being completed in just 15 minutes. Simply reach out to us through our website by clicking here or give us a call, and our friendly team will gather the necessary information to provide you with a quote in no time.

What sets Sapphire Pool Service apart from other pool cleaning companies?

What sets us apart from other pool cleaning companies? Here are just a few reasons:
1. Background Checked and drug tested Team: Our employees undergo rigorous background checks and drug testing to ensure reliability and trustworthiness.
2. Certified Pool Operators (CPO): With CPO certification, our team is equipped with the knowledge and skills to handle all aspects of pool maintenance effectively.
3. Comprehensive Insurance Coverage: We prioritize your peace of mind with comprehensive insurance coverage, protecting both our business and our customers.
4. Regulatory Compliance: We go above and beyond to meet and exceed regulatory standards, ensuring the highest levels of safety and quality in every service we provide.
5. No Long-Term Contracts: Unlike other companies, we believe in earning your loyalty through the quality of our service, not through restrictive contracts.With Pool Boyz, you can trust that your pool is in expert hands and dedicated to delivering exceptional results every time.